James Kalbach

James Kalbach is the author of Designing Web Navigation.

Jim is an American user experience designer working for Citrix from his home office in Hamburg. He has a long relationship with the field of Information Architecture, having been on the organizing committee of the European Information Architecture Conference and an assistant editor for Boxes and Arrows. Much of his early thinking was set out in his 2007 book, Designing Web Navigation.

Over the years we’ve seen a move away from Information Architecture and towards Interaction Design. This has left a lot of user experience designers unable to do some of the basics of IA practises such as creating an ontology or setting up a faceted search. A few years ago one of our friends attended his workshop at EuroIA and said it was one of the best IA primers they had ever seen. So we thought it would be a good idea to invite Jim over to cover some of the forgotten fundamentals of our craft.

Designing for Discovery with Faceted Navigation


Faceted navigation has become very popular in the last decade. It’s seen as way to improve the findability of information on many sites, particularly those with large collections of products or documents. The design of real-world faceted navigation systems, however, proves to be more intricate than people first assume, and designers must be aware of many details.

This workshop covers principles of faceted classification and shows you how to use facets in web design. Many examples of faceted navigation will be presented and discussed. A clear, structured framework for understanding the individual components is presented to help you understand all the decisions involved. The topics are brought to life through several hands-on exercises.


  • Using facets. After a brief overview of facets, we’ll discuss how to plan out their implementation.
  • Interface design. You’ll learn about the layout, display, and interaction with facets in detail. We’ll examine real-world examples, and you’ll apply what you’ve learnt in hands-on exercises.
  • Advanced topics. You will also be exposed to advanced topics in faceted navigation design, selecting multiple values, grouping, and more.

Reasons to attend

  • 1Spend 3 whole days improving your UX skills
  • 2Meet your peers and share new ways of thinking
  • 3See world class speakers from the UX industry

"I came. I listened. I stayed. Great event, great crowd, great venue. Learn, network, enjoy."

Don Norman Speaker at UX London 2009